Booking
Policy
WildBerryMind Ayurveda & Wellness
Appointments & Booking
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All appointments must be booked in advance.
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Once your booking is confirmed, you will receive a confirmation email with full details of your session.
Payment
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Online Bookings: Full payment is required at the time of booking via card to secure your appointment.
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Direct Bookings: For appointments booked via phone or email, payment is due at the time of the consultation via Cash, Card, or Bank Transfer.
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Herbal Supplements: If herbal support is prescribed, these are invoiced separately and dispatched only after bank transfer payment is received.
Cancellations & Rescheduling
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Notice Period: We require at least 24 hours’ notice for any cancellations or rescheduling.
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Refunds (Online Bookings): Cancellations made with more than 24 hours’ notice will receive a full refund. Cancellations made with less than 24 hours’ notice, or missed appointments (no-shows), will be refunded 80% of the fee.
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Direct Bookings: Late cancellations (less than 24 hours) for sessions not paid upfront will be invoiced for 80% of the consultation fee.
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Emergencies: We understand that emergencies happen; please contact us via phone, email, or WhatsApp as soon as possible if you need to amend your booking.
Late Arrivals
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Please arrive on time for your appointment.
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If you arrive late, your session may be shortened to respect other clients’ bookings.
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The full session fee still applies.
Consultations & Scope of Practice
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Ayurvedic consultations focus on lifestyle, diet, herbal support, and wellbeing guidance.
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Ayurveda is a complementary system and does not replace medical care.
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I do not diagnose medical conditions or advise on changes to prescribed medications. You are encouraged to continue working with your GP.
Herbal Recommendations
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Herbal recommendations are tailored specifically to the information you share.
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You must inform me of any medical conditions, current medications/supplements, or if you are pregnant/breastfeeding.
Confidentiality & Privacy
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All personal and health information is treated with strict confidentiality.
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Records are stored securely and handled in line with data protection regulations.
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By booking a session, you confirm that you have read and agreed to our full Terms of Service and Privacy Policy.
Changes to This Policy
WildBerryMind Ayurveda & Wellness reserves the right to update this policy at any time. Changes will be reflected on this page.