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Booking

Policy

WildBerryMind Ayurveda & Wellness

Appointments & Booking
  • All appointments must be booked in advance.

  • Once your booking is confirmed, you will receive a confirmation email with full details of your session.

Payment
  • Online Bookings: Full payment is required at the time of booking via card to secure your appointment.

  • Direct Bookings: For appointments booked via phone or email, payment is due at the time of the consultation via Cash, Card, or Bank Transfer.

  • Herbal Supplements: If herbal support is prescribed, these are invoiced separately and dispatched only after bank transfer payment is received.

Cancellations & Rescheduling
  • Notice Period: We require at least 24 hours’ notice for any cancellations or rescheduling.

  • Refunds (Online Bookings): Cancellations made with more than 24 hours’ notice will receive a full refund. Cancellations made with less than 24 hours’ notice, or missed appointments (no-shows), will be refunded 80% of the fee.

  • Direct Bookings: Late cancellations (less than 24 hours) for sessions not paid upfront will be invoiced for 80% of the consultation fee.

  • Emergencies: We understand that emergencies happen; please contact us via phone, email, or WhatsApp as soon as possible if you need to amend your booking.

Late Arrivals
  • Please arrive on time for your appointment.

  • If you arrive late, your session may be shortened to respect other clients’ bookings.

  • The full session fee still applies.

Consultations & Scope of Practice
  • Ayurvedic consultations focus on lifestyle, diet, herbal support, and wellbeing guidance.

  • Ayurveda is a complementary system and does not replace medical care.

  • I do not diagnose medical conditions or advise on changes to prescribed medications. You are encouraged to continue working with your GP.

Herbal Recommendations
  • Herbal recommendations are tailored specifically to the information you share.

  • You must inform me of any medical conditions, current medications/supplements, or if you are pregnant/breastfeeding.

Confidentiality & Privacy
  • All personal and health information is treated with strict confidentiality.

  • Records are stored securely and handled in line with data protection regulations.

  • By booking a session, you confirm that you have read and agreed to our full Terms of Service and Privacy Policy.

Changes to This Policy

WildBerryMind Ayurveda & Wellness reserves the right to update this policy at any time. Changes will be reflected on this page.

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