Cancellation & Refund Policy
WildBerryMind Ayurveda & Wellness
Cancellations & Refunds
At WildBerryMind Ayurveda & Wellness, we value your time and ours. Our policy ensures we can continue to provide quality care to all clients:
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Notice Period: We require at least 24 hours’ notice for any cancellations or rescheduling.
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Pre-paid Appointments: Cancellations made with more than 24 hours’ notice will receive a full refund.
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Late Cancellations: Appointments cancelled or rescheduled with less than 24 hours’ notice, as well as no-shows, will be charged 80% of the consultation fee.
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Direct Bookings: For sessions booked via phone or email where payment was not made upfront, a late cancellation invoice for 80% of the fee will be issued for immediate payment via bank transfer.
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Refund Processing: All eligible refunds will be issued to the original payment method within a reasonable timeframe.
Note on Emergencies: We understand that life happens. If you have an emergency, please contact us via phone or WhatsApp as soon as possible to discuss your booking.