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Privacy Policy

WildBerryMind Ayurveda & Wellness

Privacy Policy

WildBerryMind Ayurveda & Wellness (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you share with us.

1. Information We Collect

We may collect the following information when you use our website, book a consultation, or contact us:

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  • Name, email address, and phone number.

  • Information you share when booking appointments or making enquiries.

  • Relevant health details you provide during consultations.

  • Payment details (processed securely via our booking/payment provider).

  • Website usage data (such as cookies and analytics).

2. How We Use Your Information

Your information is used to:

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  • Arrange and manage bookings and consultations.

  • Communicate with you about your appointments and services.

  • Keep records required for professional and legal purposes.

  • Improve our services and website.

  • Send occasional wellness updates or offers (only if you’ve given explicit consent).

3. Sharing Your Information

We do not sell or rent your personal data. Your information may only be shared with:

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  • Trusted service providers (e.g., Wix, booking systems, or payment processors).

  • Legal or regulatory bodies if required by law.

4. Data Storage & Security

  • We store your data securely and only for as long as necessary.

  • Health consultation notes are kept strictly confidential.

  • You have the right to request access to, correction of, or deletion of your personal data at any time.

5. Cookies & Tracking Technologies

Our website uses cookies to improve your experience and ensure our booking system functions correctly. We use the following types of cookies:

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  • Essential Cookies: These are required for security, identity verification, and to allow you to book and pay for sessions. These cannot be turned off.

  • Analytical/Performance Cookies: These help us understand how visitors use our site so we can improve our content.

  • Functional Cookies: These remember your preferences (like language or login details).

  • Marketing Cookies: These are used to track the effectiveness of our advertising (only enabled if you consent).

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You can manage your preferences at any time via the Cookie Banner on our website or by adjusting your browser settings.

6. Your Rights

Under UK Data Protection Law (GDPR), you have the right to:

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  • Access the data we hold about you.

  • Request corrections or deletion.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data is misused.

7. Changes to This Policy

WildBerryMind Ayurveda & Wellness reserves the right to amend this policy at any time to reflect changes in our services or legal requirements.

8. Contact Us

If you have any questions about this policy or how your information is handled, please contact:


WildBerryMind Ayurveda & Wellness
wbm@wildberrymind.co.uk

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